To comply with Know Your Customer (KYC) regulations and prevent misuse, we require identity verification for specific services.
What triggers verification?
- Ordering services marked as requiring KYC verification.
Verification process:
- Submit one government-issued photo ID (e.g., national ID, passport) and one proof of address document (e.g., utility bill, bank statement) through our online system.
- Our support may contact you for additional documents if needed.
Consequences of not verifying:
- Unverified accounts cannot access or manage provisioned services.
- Ordered services are considered delivered even if inaccessible due to lack of verification.
Data security:
- Your data is encrypted and disclosed only to local authorities when required.
Additional verification:
- Local partners may require further verification for their services. Details will be provided in service descriptions.
Note: Timely response to verification requests is recommended to avoid service disruption.